Built for personal injury firms. Works with most major case management systems.
"Any update on my case?"
The most common call a personal injury firm gets.
Looks like nobody is working
A missed appointment
becomes the defense's argument that the injury wasn't serious.
Each call interrupts real work, and most have the same answer: nothing new yet.
Records requests and negotiations happen out of sight. Poor communication is one of the most common reasons clients switch firms.
By the deposition, clients struggle to remember the pain, the sleepless nights and the missed work. Notes taken months later are easy to challenge.
Answers for clients, day or night
Languages, English and Spanish, typed or spoken
List of every case change, each morning
Setup, from kickoff to your app in the stores
Per-seat charges, ever
Updates shared without your team's approval
Clients get answers, reminders and a simple way to log how they feel. Your firm gets fewer calls, clients who stay in treatment, and a record that holds up.
Portals, call centers and chatbots each cover part of the job. Invilex brings it together, with your staff approving everything.
Clients get real answers about their own case, from what your team approved, not generic help.
Every check-in becomes dated, tamper-evident evidence of the client's recovery, in their own words.
Your firm's brand, your firm's approval, your firm's data. Questions about settlement, fault or case value always go to your attorneys.
Invilex works with most major case management systems. Client uploads, messages and appointments flow in, so nothing is re-typed.
Firms trust Invilex with their clients' confidences. Here is how we keep that trust, in plain language.
Each firm runs in its own private environment, and its data is never used to train AI models.
Every update starts private. Clients see only what your team chooses to show them.
The assistant answers status, dates and next steps. Anything that sounds like legal advice goes to your attorneys.
Swipe to compare
| Capability | Case system portal | Call center | Generic chatbot | Invilex |
|---|---|---|---|---|
| Answers questions about the client's own case | No, documents only | Limited, can't see the case | No | Yes, from what staff approved |
| Available any time | Yes, but clients rarely log in | Often, at per-call cost | Yes | Yes |
| Reaches out to the client | No | No | No | Reminders, check-ins, follow-ups |
| Builds damages evidence | No | No | No | Every day, tamper-evident |
| Spots treatment gaps | No | No | No | Yes, and alerts staff |
| Your firm's own branded app | No, vendor-branded | No | No | Yes |
| Your firm controls every word | Partly | No | No | Yes |
| English and Spanish | Varies | Varies | Varies | Yes |
A one-time setup fee and a flat monthly fee. Unlimited staff users, English and Spanish, and enough AI usage for a busy practice of several hundred active clients.
plus a one-time $5,000 setup